Terms of Service

<h2 id="introduction">Introduction</h2>

<p>Welcome to C&G Education. These Terms of Service ("Terms") govern your use of our website located at cgeducation.com and all related services provided by C&G Education ("we", "us", or "our").</p>

<p>By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.</p>

<p>These Terms apply to all visitors, users, referrers, and others who access or use our services, including local authority representatives, schools, parents, carers, and professionals working with young people.</p>

<h2 id="definitions">Definitions</h2>

<p>For the purposes of these Terms:</p>

<ul> <li><strong>"Services"</strong> refers to all educational programmes, support services, and related activities provided by C&G Education, including community-based learning, work experience, and direct teaching</li> <li><strong>"Website"</strong> refers to the C&G Education website accessible at cgeducation.com</li> <li><strong>"Student"</strong> or <strong>"Learner"</strong> refers to any young person aged 15-25 enrolled in our programmes</li> <li><strong>"Referrer"</strong> refers to any person or organisation that refers a student to our services, including local authorities, schools, PRUs, parents, and carers</li> <li><strong>"Content"</strong> refers to all text, images, graphics, and other materials available on our website</li> </ul>

<h2 id="use-of-our-services">Use of Our Services</h2>

<h3>Website Use</h3>

<p>When using our website, you agree to:</p>

<ul> <li>Use the website only for lawful purposes and in accordance with these Terms</li> <li>Not use the website in any way that could damage, disable, overburden, or impair our servers or networks</li> <li>Not attempt to gain unauthorised access to any part of the website or any systems connected to it</li> <li>Not use any automated systems or software to extract data from the website</li> <li>Provide accurate and complete information when submitting forms or making enquiries</li> </ul>

<h3>Account Security</h3>

<p>If you create an account or submit information through our website:</p>

<ul> <li>You are responsible for maintaining the confidentiality of any login credentials</li> <li>You agree to notify us immediately of any unauthorised use of your account</li> <li>You are responsible for all activities that occur under your account</li> </ul>

<h2 id="educational-services">Educational Services</h2>

<h3>Programme Delivery</h3>

<p>C&G Education provides specialist alternative provision for young people aged 15-25 with SEND (Special Educational Needs and Disabilities) and SEMH (Social, Emotional and Mental Health) needs. Our services include:</p>

<ul> <li><strong>Community-based learning</strong> – structured sessions in local community settings</li> <li><strong>Work experience</strong> – supported placements with local employers</li> <li><strong>Direct teaching</strong> – targeted teaching sessions focused on job readiness and practical skills</li> </ul>

<h3>Service Standards</h3>

<p>We commit to:</p>

<ul> <li>Delivering high-quality, student-centred educational provision</li> <li>Maintaining appropriate safeguarding measures and DBS-checked staff</li> <li>Providing regular progress updates to referrers and relevant stakeholders</li> <li>Working collaboratively with families, schools, and other professionals</li> <li>Complying with all relevant educational and safeguarding legislation</li> </ul>

<h3>Student Expectations</h3>

<p>Students enrolled in our programmes are expected to:</p>

<ul> <li>Attend scheduled sessions and notify us of any absences</li> <li>Engage positively with learning activities and staff</li> <li>Treat all staff, peers, and community members with respect</li> <li>Follow health and safety guidelines at all venues</li> <li>Adhere to our behaviour policy</li> </ul>

<h2 id="referral-process">Referral Process</h2>

<h3>Making a Referral</h3>

<p>When submitting a referral, you agree to:</p>

<ul> <li>Provide accurate and complete information about the young person</li> <li>Have appropriate consent to share information with us</li> <li>Disclose any relevant safeguarding concerns or risk factors</li> <li>Provide current and accurate contact details for all relevant parties</li> </ul>

<h3>Assessment and Placement</h3>

<p>Following a referral:</p>

<ul> <li>We will conduct an initial assessment to determine suitability for our programmes</li> <li>Placement decisions are made at our discretion based on the needs and circumstances of each student</li> <li>We reserve the right to decline referrals where we cannot adequately meet a student's needs</li> <li>Programme duration and content will be agreed based on individual needs and goals</li> </ul>

<h3>Funding and Fees</h3>

<p>Specific funding arrangements and any applicable fees will be agreed separately with the referring party. All financial terms will be confirmed in writing before a placement commences.</p>

<h2 id="intellectual-property">Intellectual Property</h2>

<h3>Our Content</h3>

<p>All content on our website, including text, graphics, logos, images, and software, is the property of C&G Education or our licensors and is protected by copyright, trademark, and other intellectual property laws.</p>

<ul> <li>View and print pages from the website for personal, non-commercial use</li> <li>Share links to our website</li> </ul>

<ul> <li>Reproduce, duplicate, copy, or sell any part of our website for commercial purposes</li> <li>Modify or adapt any content without our written permission</li> <li>Remove any copyright or proprietary notices from our content</li> </ul>

<h3>Your Content</h3>

<p>When you submit information or content to us (such as through referral forms or enquiries), you grant us permission to use this information for the purposes of delivering our services and communicating with you.</p>

<h2 id="limitation-of-liability">Limitation of Liability</h2>

<h3>Website Information</h3>

<p>While we strive to ensure that information on our website is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information.</p>

<h3>Service Delivery</h3>

<p>We will exercise reasonable care and skill in delivering our educational services. However:</p>

<ul> <li>We cannot guarantee specific educational outcomes for any student</li> <li>We are not liable for circumstances beyond our reasonable control that affect service delivery</li> <li>Our liability is limited to the extent permitted by law</li> </ul>

<h3>Third-Party Links</h3>

<p>Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these sites and accept no responsibility for them.</p>

<h2 id="changes-to-terms">Changes to Terms</h2>

<p>We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to our website. The date at the top of this page indicates when these Terms were last updated.</p>

<p>Your continued use of our services after any changes indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.</p>

<h2 id="governing-law">Governing Law</h2>

<p>These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.</p>

<h3>Severability</h3>

<p>If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.</p>

<h3>Entire Agreement</h3>

<p>These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and C&G Education regarding your use of our services.</p>

<h3>Contact Information</h3>

<p>If you have any questions about these Terms, please contact us:</p>

<ul> <li><strong>Email:</strong> <a href="mailto:info@cgeducation.com">info@cgeducation.com</a></li> <li><strong>Phone:</strong> <a href="tel:+441234567890">+44 (0) 123 456 7890</a></li> <li><strong>Website:</strong> <a href="/contact">Contact Form</a></li> </ul>